February 3, 2015
Dear Sweet Maria’s Customers,
It has been brought to our attention that there have been a few isolated incidents of customer credit card information being compromised. We have been working diligently with our server host and PayPal, our merchant credit card processor, to find any potential weaknesses in our security. So far all scans have come up clean, but we are treating this as if it were a larger attack in auditing our security systems.
Although this is alarming and difficult for those affected, this was an isolated situation that hit about 20 cards out of over 20,000 transactions. Every case is important to us, please contact us if you’ve experienced any fraud.
As a convenience to our customers and in response to popular demand we have added PayPal direct payments as a payment method.
We take our customers’ security and privacy seriously and we’re doing everything we can to solve the current problem and prevent any future issues. Thank you for your business and your patience. If you have any questions or concerns please email us at firstname.lastname@example.org.
Sweet Maria’s Coffee